Shipping & Delivery
Standard Shipping
We provide reliable shipping options for all heavy-duty truck parts. Orders are typically processed within 1-2 business days and dispatched via our partner carriers to ensure your components arrive in pristine condition. We utilize specialized logistics to handle the rugged demands of truck accessories and industrial components.
Order Tracking
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number. You can monitor your package's progress in real-time through our secure portal. Our team is available to assist with any tracking inquiries or delivery updates directly from our warehouse in Chilcoot.
Return & Exchange Policy
At EJ Torque LLC, we understand that heavy-duty truck parts require precision. We provide a straightforward process for ensuring your components meet the highest standards of performance.
Standard Returns
Items must be in their original packaging and in new, unused condition. We accept returns within 30 days of delivery for a full refund or exchange.
Exchanges & Replacements
For parts that are damaged or incorrect, we offer a complimentary replacement. Please contact our support team with your order number and part details.
Shipping & Handling
Return shipping is the responsibility of the customer. We recommend using a tracked shipping service to ensure your parts are handled with care.
